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Dialogs leading to the self-help action

Example of using the Chatbot with a keyword to start a self-help action:

  1. Click the Chatbot icon to start the Chatbot.

  2. Type in a keyword or a sentence describing your problem.

  3. Click Enter.

    The Chatbot analyzes and maps the keywords and starts the correct dialog automatically.

  4. The conversation goes on and the Chatbot offers you to execute a specific action at some point.

    Portal_Chatbot_Selfhelp_action1.png

  5. Click Yes.

    Portal_Chatbot_Selfhelp_action2.png

    The Chatbot launches the appropriate browser extension and starts the right system service automatically.

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