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Creating an "affected too" ticket from the current IT disruption

To create an "affected too" ticket from the current IT disruption:

  1. Click and open a current IT disruption.

    A drawer with the disruption details opens.

  2. Click Affected too.

    Portal_me_too.png

    Now the "affected too" ticket has been successfully created.

    The ticket is associated with the superior Major Incident automatically.