Set offer status
Offer status determines visibility of the offer to the end user. Deactivating (setting offer status to ) may be useful if you need to temporarily withdraw an offer from offering or if you want to build a set of offers over a period of time and release them all together when the set is finished.
It is possible to freely switch offer status between and . Additionally, status is automatically assigned to newly created offers. An offer is inactive and needs to be activated before it is visible to the end user.
Note also the relation between offer statuses and category visibility as described in point 2 of topic Category tree.
To set offer status:
Open the offer in offer detail. Offer status can be set in either mode.
Click the / button to make the offer inactive / active.
The status changes immediately, there is no need to save the changes.
End user perspective
Inactive offers are invisible to the end user.
Categories containing only inactive offers are also invisible to the end user.
If you deactivate an offer which users have already placed in their shopping cart, the cart will display an "item no longer available" message and prompt the user to remove the unavailable item(s).
If you deactivate an offer which has already been requested by users, the requests are preserved and item(s) unavailability is dealt with during the request fulfillment process.